Integrated Client Journey System for The Clean Divorce
Main contact
Portals
-
Vancouver, British Columbia, Canada
Project scope
Categories
Information technology Product management Product or service launch UX designSkills
user experience (ux) design user experience (ux) systems integration workflow managementCompany Mission: The Clean Divorce aims to support individuals and families through compassionate, practical, and accessible divorce guidance, focusing on vulnerable populations. By leveraging AI and providing trauma-informed tools, the organization seeks to improve early conflict resolution.
Design Challenge: Without integration, clients face a fragmented journey that risks drop-off, lost revenue, and client dissatisfaction. A thoughtful UI/UX design will make the experience intuitive and engaging, helping families move from crisis to clarity while enabling The Clean Divorce to scale sustainably.
Target Audience:
- Primary: Individuals and families navigating divorce, particularly seeking affordable support.
- Secondary: Family law professionals, mediators, and therapists.
Outcomes:
- Improve user engagement and reduce drop-off rates.
- Increase accessibility with intuitive and trauma-informed design.
- Drive revenue growth through unified system offerings.
- Strengthen client outcomes by providing clear paths for emotional healing and informed decision-making.
Key Deliverables:
1. Research & Discovery (generative/evaluative research)
2. User Experience Mapping (user flows and diagrams)
3. System Integration Strategy
4. Prototyping / Concept Development (iterative wireframes to high-fidelity mockups)
5. Testing & Validation (usability testing)
6. Documentation and Presentation (final presentations and one-pager)
Timeline:
- Week 1: Research & Discovery
- Week 2: System Integration Strategy and User Experience Mapping
- Week 3: Prototyping / Concept Development
- Week 4: Testing & Validation, Final Documentation, and Presentation
Required Skills:
- Business and market research
- Financial and business modeling
- Marketing and growth strategy
- Basic technology awareness (Wix, prototyping tools)
- Trauma-informed & inclusive design approach
Supporting Resources:
- Google Drive materials
- Divorce Journal (available on Amazon and Framer)
- Freedom Roadmap built on the Wix platform
- Assessment tool integrated on the website
Providing specialized knowledge in the project subject area, with industry context.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
The cost of divorce and family breakdown are well documented. The Divorce Act was recently changed to reflect the insurmountable costs to social services, families & communities. T.C.D.aims to meet a pressing need and foster better social, emotional, and economic outcomes for our kids, parents and communities. Traditional divorce is like raging against the storm - time, energy and money - misdirected against an inevitable negative outcome that is impacts everyone. Parental alienation is rising along with mental illness and studies indicate that teenage suicide is directly linked to family breakdown. The divorce process is inherently destabilizing - people feel overwhelmed, hopeless, and "divorce crazy." a term often used in amongst Family lawyers . Rates of domestic violence rise over 80% during relationship breakdown. T.C.D. is an integrated system that focuses on prevention in a simple way empowering and supporting families during these critical times.
https://www.youtube.com/watch?v=0DPbrxfaCis
Main contact
Portals
-
Vancouver, British Columbia, Canada